Recruitment

Aftersales Agent\Internal Service Advisor

This position requires excellent administrative, organisation and communication skills. Please note this is a back-office role and is not customer-facing.

Working closely with other members in the Aftersales Department, the successful candidate will have responsibility for:

• Taking Inbound and outbound customer bookings for Workshop
• Making, amending and editing bookings on the internal software system
• Arranging customer vehicle pick-ups and liaising with internal staff to ensure smooth pick-up and drop-offs
• Handling inbound Aftersales queries and advising customers accordingly
• Over time, developing an understanding of Manufacturer requirements and being able to navigate manufacturer sites to find relevant information and advise customers on best practice
• Conducting customer satisfaction surveys
• Managing customer database and working with Marketing Manager to ensure all external automated customer contact is working as designed

Key Requirements:

Experience in this role or a similar role within the Motor Industry would be an advantage.

Experience of Dealership Management Software (DMS) systems and manufacturer systems would be an advantage.

In return, Cavanaghs provides an excellent and progressive work environment and the benefit of excellent in-house training and support.

Apply Now

Applications can be sent to [email protected]. Cavanaghs will provide ongoing training and support as required by the role. This position will be based in our Charleville dealership.

Administrator - Bodyshop

We are looking for a capable and competent administrator who can assist in the running of our busy Bodyshop facility based in Charleville. This can be both a part-time or full-time position and may also suit someone who is available for 3 days per week.  The following are key requirements for the role:

• General knowledge and understanding of the process of repairing a crashed/damaged vehicle and familiarity with the terminology involved
• Experience in work scheduling and estimation (this will be included in training)
• Excellent communication and administration skills across different work levels
• High level of accuracy in work carried out
• Strong team work and competence in multitasking
• A full clean driver’s licence

Apply Now

Applications can be sent to [email protected]. Cavanaghs will provide ongoing training and support as required by the role. This position will be based in our Charleville dealership.

Qualified Motor Technicians

We have a number of openings for qualified, experienced Vehicle Technicians to join our team. Here are the key requirements being sought:

• Familiarity with modern diagnostic systems and manufacturer work practices
• Required to operate to efficiencies and productivity standards
• Able to demonstrate a process-oriented approach to large repairs and an understanding of manufacturer guidelines
• Ability to work as part of a busy service team
• Flexible approach to work and training as required
• Trained to current minimum standards on a major manufacturer desirable but not essential as full training will be given
• Ability to acquire and learn new skills in emerging technologies including Hybrid & Electric Vehicles

Apply Now

Applications can be sent to [email protected]. Cavanaghs will provide ongoing training and support as required by the role. These positions will be based in our Charleville dealership. Email CV to [email protected].